Here you can find answers to the most frequently asked questions regarding our products, repair service and warranty. If you do not find the answer you are looking for on the following page, please do not hesitate to contact us.
Do you provide after-sales service?
+Yes. We provide 24/7 technical support, a complete spare parts supply chain, and expert consultation on equipment selection.
How do you ensure product quality?
+Our machines are manufactured under the ISO9001 quality management system and have obtained CE certification and Euro V emission compliance.
Can the machines be customized?
+Yes. Our multi-function skid steer loaders are compatible with more than 20 attachments for drilling, breaking, lifting and other operations.
What certifications does your company hold?
+Possesses multiple international certificates such as CE and Euro V, together with certification reports meeting international standards.we have been honored as one of China's top ten small construction machinery brands and an AAA credit enterprise.
What are the main advantages of your electric loaders?
+Zero emissions, low noise, compact design, high-strength manganese steel body, flat-wire motors, all-wheel drive, and long service life with low maintenance costs.
What battery options are available?
+XHD400/XHDL400、XHD400A/XHDL400A、XHD500/XHDL500、XHD500A/XHDL500A.We offer 64V/180Ah or 64V/150Ah LiFePO4 (lithium iron phosphate) batteries, or a 60V/160Ah lead-acid battery.Different models are equipped with different types of batteries according to load requirements. The battery configuration varies by model. Please contact us for detailed specifications of your target model.
How long does the battery last?
+The continuous working time is about 4-6 hours (lead-acid) or 6-8 hours (lithium battery), and a full charge takes about 8 hours.
What is the lifting height of the XHD04T telescopic loader?
+The XHD04T offers two lifting heights (2630 mm / 3310 mm) and dumping heights (1750 mm / 2450 mm) thanks to its telescopic arm.
What materials are used to build the machines?
+The main body is made of high-strength manganese steel, ensuring strong performance, high efficiency and excellent reliability.
Are the machines suitable for narrow spaces?
+Yes. The ultra-narrow body (only 1.06 m wide) and compact design make them ideal for indoor and confined space operations.
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